{"id":2240,"date":"2026-07-06T10:49:40","date_gmt":"2026-07-06T10:49:40","guid":{"rendered":"https:\/\/pantolin.info\/en\/?page_id=2240"},"modified":"2026-07-06T10:50:40","modified_gmt":"2026-07-06T10:50:40","slug":"withdraw-purchase","status":"publish","type":"page","link":"https:\/\/pantolin.info\/en\/withdraw-purchase\/","title":{"rendered":"Withdraw purchase"},"content":{"rendered":"\n\n\t<section class=\"section\" id=\"section_1771045194\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row align-middle\"  id=\"row-639657548\">\n\n\n\t<div id=\"col-1435287549\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\n        <div class=\"angra-knappen-wrapper\" data-state=\"identify\">\n            <h2 class=\"angra-knappen-title\">Withdraw purchase<\/h2>\n\n                        <div class=\"angra-knappen-step angra-knappen-step-identify\">\n                <p class=\"angra-knappen-intro\">\n                    You have the right to withdraw from your purchase within 14 days from when you received the item. Enter your order number and the email address you used at purchase below.                <\/p>\n                                <form class=\"angra-knappen-form angra-knappen-form-identify\" novalidate>\n                    <div class=\"angra-knappen-field\">\n                        <label for=\"angra-order-number\">Order number<\/label>\n                        <input type=\"text\" id=\"angra-order-number\" name=\"order_number\" value=\"\" required autocomplete=\"off\">\n                    <\/div>\n                    <div class=\"angra-knappen-field\">\n                        <label for=\"angra-email\">Email used at purchase<\/label>\n                        <input type=\"email\" id=\"angra-email\" name=\"email\" value=\"\" required>\n                    <\/div>\n                    <div class=\"angra-knappen-actions\">\n                        <button type=\"submit\" class=\"angra-knappen-button angra-knappen-button-primary\">\n                            Look up order                        <\/button>\n                    <\/div>\n                    <div class=\"angra-knappen-message\" role=\"alert\" aria-live=\"polite\"><\/div>\n                <\/form>\n            <\/div>\n\n                        <div class=\"angra-knappen-step angra-knappen-step-confirm\" hidden>\n                <div class=\"angra-knappen-order-meta\"><\/div>\n\n                <p class=\"angra-knappen-select-intro\">\n                    Select how many of each item you want to withdraw:                <\/p>\n\n                <div class=\"angra-knappen-items\"><\/div>\n\n                <div class=\"angra-knappen-shipping-row\" hidden>\n                    <span class=\"angra-knappen-shipping-label\">Shipping<\/span>\n                    <span class=\"angra-knappen-shipping-value\">0 kr<\/span>\n                <\/div>\n\n                <div class=\"angra-knappen-total-row\">\n                    <span class=\"angra-knappen-total-label\">To be refunded<\/span>\n                    <span class=\"angra-knappen-total-value\">0 kr<\/span>\n                <\/div>\n\n                <div class=\"angra-knappen-shipping-notice\" hidden>\n                    Note: Any shipping cost will not be refunded for a partial withdrawal since the remaining items will still be delivered.                <\/div>\n\n                <div class=\"angra-knappen-receipt-format\">\n                    <p class=\"angra-knappen-receipt-label\">\n                        Send confirmation receipt as:                    <\/p>\n                    <label class=\"angra-knappen-radio\">\n                        <input type=\"radio\" name=\"receipt_format\" value=\"email\" checked>\n                        <span>Email<\/span>\n                    <\/label>\n                <\/div>\n\n                <div class=\"angra-knappen-legal-notice\">\n                    <strong>By clicking below, you withdraw from the contract<\/strong>\n                    <span>for the selected items. This confirmation is binding.<\/span>\n                <\/div>\n\n                <div class=\"angra-knappen-actions\">\n                    <button type=\"button\" class=\"angra-knappen-button angra-knappen-button-back\">\n                        Cancel                    <\/button>\n                    <button type=\"button\" class=\"angra-knappen-button angra-knappen-button-danger angra-knappen-button-confirm\" disabled>\n                        Confirm \u2013 withdraw from contract                    <\/button>\n                <\/div>\n                <div class=\"angra-knappen-message\" role=\"alert\" aria-live=\"polite\"><\/div>\n            <\/div>\n\n                        <div class=\"angra-knappen-step angra-knappen-step-success\" hidden>\n                <div class=\"angra-knappen-success-banner\">\n                    <strong>We have received your withdrawal request<\/strong>\n                    <p class=\"angra-knappen-success-message\"><\/p>\n                <\/div>\n\n                                <div class=\"angra-knappen-success-info angra-knappen-success-not-shipped\" hidden>\n                    <h3>No further action needed<\/h3>\n                    <p>Your order has not been shipped yet. We will stop processing and refund you.<\/p>\n                    <ol>\n                        <li>You have received a confirmation receipt via email.<\/li>\n                        <li>We have stopped processing the order.<\/li>\n                        <li>The refund will be made within 14 days from today, to the same payment method used at purchase.<\/li>\n                    <\/ol>\n                <\/div>\n\n                                <div class=\"angra-knappen-success-info angra-knappen-success-shipped\" hidden>\n                    <h3>Your order has already been shipped<\/h3>\n                    <p>You need to return the item to us to receive a refund.<\/p>\n                    <ol>\n                        <li>You have received a confirmation receipt via email.<\/li>\n                        <li>We will contact you soon with return instructions.<\/li>\n                        <li>Return the item within 14 days from today.<\/li>\n                        <li>The refund will be made within 14 days after we have received the item.<\/li>\n                    <\/ol>\n                <\/div>\n            <\/div>\n        <\/div>\n        \n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-72586678\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_1919829064\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"931\" height=\"1202\" src=\"https:\/\/pantolin.info\/en\/wp-content\/uploads\/sites\/1\/2026\/01\/Crosschains_in_wine.jpg\" class=\"attachment-original size-original\" alt=\"\" srcset=\"https:\/\/pantolin.info\/en\/wp-content\/uploads\/sites\/1\/2026\/01\/Crosschains_in_wine.jpg 931w, https:\/\/pantolin.info\/en\/wp-content\/uploads\/sites\/1\/2026\/01\/Crosschains_in_wine-232x300.jpg 232w, https:\/\/pantolin.info\/en\/wp-content\/uploads\/sites\/1\/2026\/01\/Crosschains_in_wine-793x1024.jpg 793w, https:\/\/pantolin.info\/en\/wp-content\/uploads\/sites\/1\/2026\/01\/Crosschains_in_wine-768x992.jpg 768w, https:\/\/pantolin.info\/en\/wp-content\/uploads\/sites\/1\/2026\/01\/Crosschains_in_wine-500x646.jpg 500w, https:\/\/pantolin.info\/en\/wp-content\/uploads\/sites\/1\/2026\/01\/Crosschains_in_wine-800x1033.jpg 800w\" sizes=\"auto, (max-width: 931px) 100vw, 931px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_1919829064 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1771045194 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>\n\t\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"footnotes":""},"class_list":["post-2240","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - 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